1. Who are we?
1.1 We are Boom Sports LLP. Our full contact details can be found on our website at www.boomsports.co.uk.
2. What is this policy?
2.1 It tells you what to expect when you use our services. We only collect your personal information when making a booking. Please only use our service if you are completely happy with this policy.
2.2 This policy only covers information provided to us by you.
3. Might the policy change?
3.1 Yes. Please check whenever you visit our website. We will assume you agree to the new version of the policy if you use the site after its effective date.
4. What are the legal reasons for collecting information?
4.1 We must collect your data as you have agreed to use one of our services as it’s necessary to provide you with our goods or services under our contract with you. We may use it for other purposes, such as email marketing, if you consent. In the case of automated information collected when you browse our site, we use this to manage and improve our service in accordance with your “legitimate interests”.
5. What do we collect?
5.1 Information you provide when booking one of our services or otherwise such as your name, address and contact details as well as information about your child participating in our activities such as full name, gender, date of birth, school, medical conditions, medication and names of persons authorised to collect the child.
5.2 Automated information such as the internet protocol (IP) address used to connect your device to the internet, connection information such as browser type and version, information about your device including device-type and device identifier, operating system and platform, mobile network data, a unique reference number linked to the data you enter on our system, login details, click stream data, details of your activity with date/time stamps including pages you visited and your searches/transactions.
6. What about cookies?
6.2 Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. Session cookies are temporary cookies that remain in the cookie file of your browser only until your browser is closed. They allow websites to link your actions during a browser session. Persistent cookies stay in the cookie file of your browser for longer (how long will depend on the lifetime of the specific cookie). For further information on cookies, including how to use your browser to block them and how to delete cookies already stored on your device, visit: www.allaboutcookies.org.
7. What do we do with personal information?
7.1 Provide our service, e.g. send service messages, process payments, fulfill orders.
7.2 In the case of your child’s physical health, we use the information provided for health and safety purposes in order to ensure that when necessary we can tailor our services accordingly.
7.3 Send you marketing messages, if you have given permission. You can withdraw permission at any time by emailing us at the above email address.
7.4 Use it to recognise you when you visit us or return to our service, to track anonymous traffic and usage patterns, prevent or detect fraud or abuses, and to help us improve our service.
8. How long do we keep it?
8.1 We will generally delete your personal information when you ask us to close your account. However, we may keep some limited information for up to six years after your account is closed – for tax reasons and/or to help deal with any disputes. That time frame may vary if we are legally required to keep information for a particular period. We will keep your information which we use for marketing until you tell us that you no longer wish to receive marketing messages
9. To whom do we send or make available your personal information?
9.1 To the relevant Boom Sports LLP staff to enable them to provide services to you and (if have given permission) to send you marketing emails.
9.2 To other people who supply us with a service, e.g. e-commerce platform providers, website hosts, content delivery networks and businesses which help us send communications or monitor our website.
9.3 To other users of our service and the public, if you consent to us using your child’s first name and/or photo for marketing including on our website, in social media and in print and other media.
9.4 To the police or other relevant authorities or complainants, if we think the personal information breaches our terms and conditions, or it is necessary to protect us or others, or that a criminal act may have been committed, or we are required by law or where requested by police or other appropriate authorities.
10. What happens to your payment details?
10.1 These go direct to our payment partners. We do not receive such information. To ensure your details are not being used without consent, our payment partners may send your personal information to relevant third parties including credit reference and fraud prevention agencies, who may keep a record of that information.
11. What rights do you have?
11.1 Under data protection legislation, you have the right to request access to the information we hold about you. To make a request for your personal information, please contact us via email at [email protected]
11.2 You also have the right to:
11.2.1 object to processing of personal data that is likely to cause, or is causing, damage or distress
11.2.2 prevent processing for the purpose of direct marketing
11.2.3 object to decisions being taken by automated means
11.2.4 in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed; and
11.2.5 a right to seek redress, either through the ICO, or through the courts
11.3 For more information about your rights, visit the ICO’s website: www.ico.org.uk.