1. Who are we?
1.1 We are Boom Sports LLP. You can contact us at [email protected] Other contact details are on our website.
2. What’s the point of this policy?
2.1 It tells you what to expect when we collect your personal information. Please only use our service if you are completely happy with this policy.
2.2 Generally, the policy covers only information provided to us. If you give personal information to other people, such as payment providers or other websites, please check their privacy policies.
3. Might the policy change?
3.1 Yes. Please check whenever you visit our website. We will assume you agree to the new version of the policy if you use the site after its effective date.
4. What’s our reason / legal basis for collecting the information?
4.1 Because it’s necessary to provide you with our goods or services under our contract with you. We may use it for other purposes (such as email marketing) if you consent. In the case of automated information collected when you browse your site, we use this to manage and improve our service in accordance with our “legitimate interests”.
5. What do we collect?
5.1 Information which you upload to our service or otherwise give us such as your name, address and contact details as well as information about children participating in our activities such as full name, gender, date of birth, school, medical conditions, medication and names of persons authorised to collect the child.
5.2 Automated information such as the internet protocol (IP) address used to connect your device to the internet, connection information such as browser type and version, information about your device including device-type and device identifier, operating system and platform, mobile network data, a unique reference number linked to the data you enter on our system, login details, clickstream data, details of your activity with date / time stamps including pages you visited and your searches / transactions.
6. What about cookies?
6.2 Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. Session cookies are temporary cookies that remain in the cookie file of your browser only until your browser is closed. They allow websites to link your actions during a browser session. Persistent cookies stay in the cookie file of your browser for longer (how long will depend on the lifetime of the specific cookie). For further information on cookies, including how to use your browser to block them and how to delete cookies already stored on your device, visit: www.allaboutcookies.org.
7. What do we do with personal information?
7.1 Provide our service, e.g. send service messages, process payments, fulfil orders.
7.2 In the case of children’s’ physical health, for health and safety purposes and to ensure that when necessary we can tailor our services accordingly.
7.3 Send you marketing messages, if you have given permission. You can withdraw permission at any time as explained on our service or by emailing us at the above email address.
7.4 Use it to recognise you when you visit or return to our service to track anonymised traffic and usage patterns, prevent or detect fraud or abuses and help us improve our service.
8. How long do we keep it?
8.1 We will generally delete your personal information when you ask us to close your account. However, we may keep some limited information for up to six years after your account is closed – for tax reasons and/or to help deal with any disputes. That timeframe may vary if we are legally required to keep information for a particular period. We will keep your information which we use for marketing until you tell us that you no longer wish to receive marketing messages
9. To whom do we send or make available your personal information?
9.1 To the relevant Boom Sports LLP staff to enable them to provide services to you and (if have given permission) to send you marketing emails.
9.2 To other people who supply us with a service, e.g. e-commerce platform providers, website hosts, content delivery networks and businesses which help us send communications or monitor our website.
9.3 To other users of our service and the public, if you cons
ent to us using your child’s first name and/or photo for marketing including on our website, in social media and in print and other media.
9.4 To the police or other relevant authorities or complainants, if we think the personal information breaches our terms and conditions, or it is necessary to protect us or others, or that a criminal act may have been committed, or we are required by law or where requested by police or other appropriate authorities.
10. What happens to your payment details?
10.1 These go direct to our payment partners. We do not receive such information. To ensure your details are not being used without consent, our payment partners may send your personal information to relevant third parties including credit reference and fraud prevention agencies, who may keep a record of that information.
11. What rights do you have?
11.1 If the legal requirements are met: To ask us for access to your personal information, to rectify it if there are mistakes, to delete or restrict or object to its use in certain circumstances or to “data portability”.
11.2 If you have a complaint about how we are dealing with your personal information, please contact us via the email address above. If you are not happy with our response or think we are not handling your personal information in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).
11.3 For more information about your rights, visit the ICO’s website: www.ico.org.uk.